Ministry of Helpers Privacy and Personal Data Protection Policy
Ministry of Helpers (MoH) is committed to safeguarding the privacy of its Users who visit the website and Members who register to use its services. We prioritise the protection of your personal data, and all decisions regarding your privacy are made with your best interest at heart. This Privacy and Personal Data Protection Policy outlines our practices concerning the collection, use, and security of your data when using MoH’s services. MoH adheres to Singapore’s Personal Data Protection Act (PDPA) to ensure that your personal data is protected.
Data Protection
MoH’s mission is to connect Employers with FDWs efficiently, helping them find the right match. Registered Members can upload their profiles and contact FDWs for employment opportunities. FDW and Employer profiles are visible to unregistered Users, but their contact details (including full name, email, and phone number) are not accessible to unregistered Users. FDWs can contact Employers solely through MoH’s online messaging system. We are committed to maintaining the trust of all our Members by ensuring the privacy of their data. MoH does not share your personal data with third parties except when:
- Required by government regulations.
- You have given written consent for the provision of your personal data to others.
Application
This Privacy and Personal Data Protection Policy applies to https://ministryofhelpers.com and the services we provide. MoH may contain links to third-party websites. The information practices or content on such websites are governed by their respective privacy statements, and we encourage Users to review them for clarity on their data practices.
We reserve the right to modify this Privacy and Personal Data Protection Policy at any time. If any changes are made, we will inform you, and you will have the opportunity to review the changes before continuing to use MoH. By opening your account, you consent to our updated Privacy and Personal Data Protection Policy.
Collection of Information
MoH collects personal information to offer an efficient, personalised, and effective experience when searching for an FDW or Employer. The data we collect helps optimise your search and improve your chances of finding the right match.
When you create a profile on MoH, you are required to provide certain information such as your name, email address, mobile number, and password. By creating an account, you acknowledge that this data may allow MoH and other Users to potentially identify you.
When you contact our customer support services, we may access your profile, position, or other contributions to MoH to assist with your enquiry, resolve any issues, or investigate any breaches of our Terms and Conditions or this Privacy and Personal Data Protection Policy.
As MoH is an innovative online platform, we constantly improve our services and may introduce new features that require us to collect additional information. If we need to collect more personal data, we will update this Privacy and Personal Data Protection Policy accordingly.
User Rights
Users have the right to inquire whether MoH holds their personal data and request a copy of such data. If any personal data is found to be inaccurate, Users may request correction. MoH will comply with access and correction requests within 40 days as per statutory requirements. If we fail to process a request within the specified period, we will respond with an explanation.
User Consent
By using the platform, you agree that the information you provide on your profile can be viewed by other Users and utilised by MoH for the purposes described in this Privacy and Personal Data Protection Policy. Information may be collected by MoH support staff through your voluntary submission via our website, email, phone, or direct meeting.
MoH does not disclose, sell, or market your personal data to third parties unless you have given your consent for your data to be shared with them. If you choose to share your data for marketing purposes, the details will be clearly outlined.
You may receive third-party marketing promotions through our newsletters, but your personal data will not be shared with third parties unless you have specifically agreed. You can opt-out of these communications at any time by editing the settings of your MoH online account.
Security
MoH takes the necessary technical, administrative, and physical measures to safeguard your personal information against loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction. Access to our database is restricted to MoH staff only, and we ensure that the information is accurately and securely maintained.
To ensure the safety and compliance of all parties, MoH may monitor messages and interactions on the platform for various purposes, including detecting and preventing fraud, harassment, or abuse; ensuring adherence to local laws and MoH’s Terms and Conditions; and facilitating dispute resolution in cases where platform rules have been violated.
We regularly monitor our system for vulnerabilities and attacks to protect any data stored on our servers. However, since the internet is not always secure, we cannot guarantee the full security of the information submitted to us. We expect Users to protect the confidentiality of their login information to prevent unauthorized access to their accounts.
MoH strongly advises you to be cautious when sharing confidential information and to avoid making payments through the platform. If we suspect abuse or fraudulent activity, we will take appropriate action, including account deletion in accordance with our Terms and Conditions.
Google Calendar API Integration
MoH’s use and transfer of information obtained from the Google Calendar API will comply with the Google API Services User Data Policy, including the Limited Use requirements. For more information, please refer to the Google API Services User Data Policy.
By connecting your Google Calendar to MoH, you acknowledge and agree that MoH will access your Google Calendar data as necessary for the platform’s proper functioning. MoH will not use this data for any purpose other than providing the services offered by MoH and will not transfer your data to any third party except as required by law or necessary for service delivery. If you do not connect your Google Calendar to MoH, this section will not apply.
Compliance with Law and Protection
MoH may be required to disclose personal information, profile data, job ads, or activity details on the platform if required by law, subpoena, or other legal processes. We will only do so when we have good reason to believe that such disclosure is necessary to investigate or act against suspected illegal activities or to assist government enforcement agencies. MoH is committed to protecting the rights and safety of our Users and the platform.
Binding Agreement
By accessing or using the MoH platform, Users confirm that they have read, understood, and agreed to these Terms and Conditions and the Privacy and Personal Data Protection Policy. This Agreement is legally binding, and usage of the platform signifies unconditional acceptance of all terms and conditions outlined herein.