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Published on 2 Apr 2024 by Louise T.
A Comprehensive Guide to Maid Insurance in Singapore

Employing a Foreign Domestic Worker (FDW) in Singapore comes with various responsibilities, one of which is securing appropriate maid insurance. This insurance is crucial as it ensures the well-being of your domestic helper and protects you against unforeseen expenses. With a wide range of options available, from FWD Maid Insurance to NTUC Income Maid Insurance, ensure peace of mind with comprehensive domestic helper insurance coverage for your helper.


Why is Maid Insurance Important in Singapore?

Singapore mandates employers of foreign domestic workers (FDWs) to purchase helper insurance under the Employment of Foreign Manpower Act (MOM). This mandatory insurance provides basic medical and accident coverage for the domestic helper. However, it's crucial to understand that the mandatory coverage offers limited protection. Upgrading to a more comprehensive maid insurance plan provides peace of mind for several reasons:


  • Enhanced Medical Coverage: The basic plan covers hospitalization costs, but additional benefits might include outpatient treatment, dental care, maternity expenses, and repatriation costs in case of critical illness.
  • Personal Accident Coverage: Accidents can happen at home or outside. Upgraded plans offer higher compensation for injuries or permanent disabilities sustained during the employment period.
  • Loss of Employment Coverage: Some plans offer compensation to the domestic helper if they lose employment due to reasons beyond their control, such as the employer's relocation or medical inability to continue employing them.
  • Employer's Liability Coverage: This protects employers from financial burdens arising from legal claims made by the domestic helper, such as wrongful dismissal or accusations of workplace injuries.
  • Bond Security: Certain plans offer coverage for the security bond paid to the Ministry of Manpower (MOM) in case the helper absconds or breaches their employment contract.


Understanding Different Types of Maid Insurance Plans in Singapore

Helper insurance plans in Singapore generally fall into three categories:


Mandatory Basic Plan

This government-regulated plan provides hospitalization coverage up to S$15,000 per year and repatriation benefits in case of death. This plan is offered by all maid insurance providers.

 

Comprehensive Maid Insurance Plans

These plans offer a broader range of benefits beyond the mandatory coverage. They typically include enhanced medical coverage, personal accident benefits, loss of employment coverage, and employer's liability protection.

 

Foreign Worker Hospitalisation Insurance (FWHI)

This is a separate insurance plan mandated by MOM for levy-paying migrant workers, including domestic helpers. It provides additional hospitalization coverage beyond the basic plan, with a minimum annual limit of S$60,000.


Additional Considerations:

  • Policy Limits: Pay close attention to the maximum payout amounts for each type of coverage.
  • Exclusions: Carefully read the policy document to understand any exclusions or limitations on coverage.
  • Deductibles: Some plans may have deductibles, meaning you'll need to pay a certain amount before the insurance kicks in.
  • Add-on Benefits: Compare options for critical illness coverage, maternity benefits, or coverage for helper's dependents.
  • Premiums: Compare quotes from different providers based on the level of coverage and chosen benefits.


What you should know


When considering maid insurance in Singapore, it’s crucial to understand the various aspects of coverage. Starting from the start date of the policy, the period of insurance typically spans 12 months, with a focus on covering hospitalisation and surgical expenses. 


If your helper needs to return to their home country for medical reasons, such as hospitalisation due to a significant health issue, the insurance policy will generally cover these expenses incurred for up to 30 days. 


Additionally, for outpatient medical expenses, many policies offer coverage beyond the basic plan, but this might involve additional premiums. Insurers guarantee a minimum sum insured, which is important to review when choosing your policy. 


Be aware of the waiver of counter indemnity provisions and any limitations on work permits. Also, ensure that the policy terms, as of July 2023, are aligned with your needs, particularly in regard to the 14-day waiting period before certain benefits apply.


MOM Maid Insurance Requirements


The Ministry of Manpower (MOM) mandates that employers provide MOM maid insurance for their foreign domestic workers (FDWs). This policy should meet specific criteria set by MOM to ensure adequate coverage for medical expenses, personal accident, and repatriation costs. Familiarize yourself with foreign domestic worker insurance Singapore requirements to ensure compliance and protection for your maid.


Choosing the Right Maid Insurance Plan

Several factors should be considered when selecting a helper insurance plan:


  • Your Needs and Budget: Assess your risk tolerance and budgetary constraints. Consider the helper's age, health condition, and the scope of their duties when determining the level of coverage needed.
  • Benefits Offered: Compare the different plans available and prioritize the benefits most relevant to your situation.
  • Policy Limits: Pay attention to policy limits for medical coverage, personal accident benefits, and employer's liability protection.
  • Exclusions: Carefully read the policy document to understand any exclusions or limitations on coverage.
  • Reputation of the Insurance Provider: Choose a reputable insurance company with a strong track record of customer service and claim settlement.


Resources for Maid Insurance Comparison

 

Several insurers offer helper insurance in Singapore, each with unique features and benefits. NTUC Maid Insurance and Income Maid Insurance are popular choices, known for their comprehensive plans and reliable service. The NTUC Income Maid Insurance includes options for enhanced coverage, while Liberty Maid Insurance and Etiqa Maid Insurance offer competitive packages.


Insurance Market Singapore: An insurance platform that easily guides you through the jungle of choices in finding, comparing and buying policies that best fit your personal needs and circumstances. 



On this platform, you can choose up to 3 different maid insurance packages from 20 known insurance products in Singapore and compare them side-by-side to easily allow you to choose the best option. You may compare the costs for different coverages which includes damages (liability, belongings, absence), accidents, injury, treatment, and other medical expenses.


It's advisable to conduct a maid insurance comparison to evaluate different plans based on coverage limits, premiums, and additional benefits.


Finding the Best Maid Insurance


The best maid insurance policy depends on your specific requirements, including budget and coverage needs. For those seeking the cheapest maid insurance, comparing premiums and core benefits is crucial. Some insurers, like DBS Maid Insurance, provide cost-effective plans with essential coverage. Meanwhile, premium plans might include added benefits such as dental care or coverage for pre-existing conditions.


Special Considerations: Confinement Nanny Insurance

For families hiring a confinement nanny, confinement nanny insurance is an additional consideration. This specialized insurance covers temporary domestic workers during the confinement period, ensuring both mother and child receive the necessary support and care.


Taking Advantage of Promo Codes

Many insurers offer promotions to attract new customers. For instance, using a NTUC Maid Insurance promo code or an FWD Maid Insurance promo code can lead to significant savings on your policy. These codes often provide discounts or additional benefits, making them an attractive option for budget-conscious employers.


Key Aspects of Maid Insurance Coverage

When selecting a policy, understanding the maid insurance coverage is vital. Basic coverage typically includes hospital and surgical expenses, personal accident protection, and repatriation costs. Employers can opt for enhanced plans that cover additional areas such as outpatient treatment, third-party liability, and termination costs.


Tips for Making Claims under Maid Insurance

 

  • Familiarize Yourself with the Policy: Thoroughly understand the claims process outlined in your policy document.
  • Maintain Proper Documentation: Keep copies of receipts, medical reports, and other relevant documents related to any claims.
  • Inform the Insurance Company Promptly: Notify your insurance provider immediately in case of an accident, illness, or any other incident requiring a claim.
  • Seek Guidance: Don't hesitate to seek clarification from your insurance provider or a professional agent if you have any questions about the claims process.


When choosing the right coverage for your domestic helper, consider options like DBS maid insurance, which offers comprehensive protection. To ensure you're getting the best value, conduct a maid insurance comparison to find the cheapest maid insurance Singapore has to offer. It's also helpful to do an FDW insurance comparison to evaluate different plans. For reliable and well-regarded options, look into Insurance Market Singapore and NTUC helper insurance, both of which provide extensive coverage tailored to your helper's needs.


Managing Foreign Domestic Worker Insurance


Foreign domestic worker insurance is crucial for protecting both the employer and the worker. Domestic worker insurance should include comprehensive coverage to address various scenarios, including health issues and accidents. Evaluate policies that provide robust protection, such as those offered by DBS, NTUC, and FWD, to ensure you meet all legal obligations and safeguard your maid’s well-being.


Maid insurance is an essential investment for employers in Singapore. It not only fulfills the legal requirement but also provides valuable protection for both employers and domestic helpers. By understanding the different types of plans available, carefully evaluating your needs, and choosing a reputable insurance company, you can ensure peace of mind and navigate unforeseen circumstances with greater confidence.


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