blog landing

BLOG

Guide to Hiring and Managing Domestic Helpers in Singapore

Hiring and managing domestic helpers in Singapore involves understanding various processes and making informed decisions. Whether you’re an expat looking for help or a local resident considering additional household support, this guide will walk you through essential steps and considerations for hiring a helper in Singapore.


How to apply for a domestic helper in Singapore


The process of how to apply for a domestic helper in Singapore involves several key steps. Start by determining your household needs and researching suitable helpers. You can either engage a maid agency or apply directly online. Here’s a brief overview:


  1. Assess your needs: Identify the type of helper you require, whether it’s a Filipino maid in Singapore, Indonesian maid, or English maid.
  2. Choose a recruitment method: Decide if you want to go through an agency or handle the process yourself. For direct applications, platforms like MOM’s (Ministry of Manpower) website can be useful. You can also opt for platforms like Ministry of Helpers that will help you choose from thousands of helper profiles, maximise the 2-way filtering system that gives you the best possible match, avail the Concierge Service for MOH to handle all the paperwork for you, and more. 
  3. Submit necessary documents: Prepare documents such as your identification, proof of income, and other required paperwork.


Hiring a helper in Singapore


When hiring a helper in Singapore, consider the following:

  1. Outside cost considerations: The cost of hiring a maid in Singapore includes not only the salary but also additional expenses like maid charges in Singapore, maid insurance, and the domestic worker levy.
  2. Maid cost singapore: This covers the salary and any other fees associated with the employment. Understanding the maid cost helps in budgeting appropriately.
  3. Criteria to hire a maid in Singapore: Set clear criteria for hiring, such as experience, nationality, and skills. For example, you might be looking for an Indonesian helper or a Filipino maid.


Expats looking for helpers in Singapore


Expats looking to hire domestic helpers in Singapore face several additional requirements beyond simply finding a suitable candidate. One of the key steps is applying for a work permit for their helper, which is mandatory under Singapore’s employment laws. The work permit process involves submitting necessary documentation to the Ministry of Manpower (MOM), including details about the helper’s employment and their qualifications.


Expats also need to familiarise themselves with local regulations concerning domestic helpers. This includes understanding the security bond requirements (except for Malaysian helpers), purchasing mandatory insurance for medical expenses, and ensuring the helper has adequate rest days and proper working conditions as outlined by MOM. 


Compliance with these regulations is essential, as failure to do so can result in fines, penalties, or even cancellation of the work permit.

Additionally, expats should be aware of the legal responsibilities that come with employing a helper, such as providing adequate accommodation and ensuring that the helper undergoes regular medical examinations. 


Transfer helper Singapore


If you need to transfer a helper in Singapore, here’s what you need to know:


  1. How to transfer FDW: The process involves notifying the Ministry of Manpower (MOM) and handling the paperwork for transferring the worker’s permit and other necessary documents.
  2. Transfer work permit: This is required to legally transfer the helper from one employer to another. Ensure that all paperwork is completed accurately to avoid delays.
  3. How to transfer a maid to another employer: Follow the MOM guidelines for transferring a maid, including notifying the current employer and ensuring that all contractual obligations are met.


Letter of Consent (LOC)


A Letter of Consent (LOC) is a legal document issued by the Ministry of Manpower (MOM) in Singapore, allowing certain eligible individuals, such as dependents of Employment Pass or S Pass holders, to work in Singapore. 

Unlike a Work Permit or Employment Pass, the LOC is specific to individuals who are already allowed to reside in Singapore under a Dependent's Pass or Long-Term Visit Pass (LTVP) and are seeking to take up employment without needing a separate work visa.


Who is eligible for a Letter of Consent?


  1. Dependent pass holders: Spouses and children of Employment Pass or S Pass holders who wish to work in Singapore can apply for an LOC.
  2. LTVP or LTVP+ Holders: Certain long-term visit pass holders may also qualify for an LOC, especially if they are spouses of Singaporeans or permanent residents.

The LOC allows these individuals to work without changing their visa status. Employers must apply for the LOC on behalf of the prospective employee, and approval is subject to MOM’s discretion.


How Transfers Are Made


The process of transferring a domestic helper from one employer to another is carefully regulated by MOM and involves specific steps to ensure compliance with local laws and fair treatment of both the helper and employers. Here’s a detailed breakdown of how the transfer process works:


1.Eligibility for transfer: Domestic helpers who wish to transfer to another employer must have their current employer’s consent and a new employment offer. In some cases, transfers are made due to the completion of a contract, termination of the contract, or a mutual agreement between the helper and the current employer. MOM also allows transfers without the employer’s consent in certain cases, such as non-payment of salary or abuse.


2.Current employer’s responsibilities:

  • Cancellation of the work permit: The current employer must cancel the helper’s work permit within seven days after her employment ends. The employer must ensure that the helper is not left without legal status, and if no transfer has been arranged, the helper will need to leave Singapore.
  • Settling outstanding obligations: Employers must pay the helper's salary, return her security bond, and settle any outstanding medical or insurance claims before facilitating the transfer.


3.Transfer application by new employer:

  • The new employer must apply for the transfer via MOM’s Work Permit Online system. They will need to provide details of the new employment arrangement and ensure that the domestic helper has completed any required medical examinations.
  • The new employer must also secure mandatory insurance coverage, including personal accident insurance and medical insurance, and pay the required security bond if applicable.


4.Approval by MOM:

  • Once all the documents and insurance details are submitted, MOM will review the application. The process typically takes 1-2 weeks, but it may take longer if additional documentation or checks are required.


5.Work permit issuance:

  • Upon MOM’s approval, a new work permit is issued to the helper under her new employer. The helper must go for fingerprinting and photo-taking if necessary.
  • The new employer is responsible for ensuring the helper’s work permit card is delivered and properly maintained.


6.Helper’s transition:

  • During the transfer period, the helper may either stay with her current employer or move into temporary accommodation, depending on the agreement between both parties. Some agencies offer temporary housing for helpers awaiting a transfer.
  • It's important for both employers and helpers to follow MOM's guidelines to ensure a smooth transition. Non-compliance, such as employing the helper before receiving MOM's approval, can lead to penalties or rejection of the transfer.


Other things to note:


  • Processing fees: Both employers will need to pay any relevant fees, including application processing fees and medical checkup costs.
  • Security bond: The new employer will need to purchase a new security bond unless the helper is from Malaysia.
  • Medical examination: The helper must undergo a medical examination before the transfer, and her medical insurance must be valid.


Hiring a second FDW


If you’re considering hiring a second FDW:

  1. Additional costs: Be prepared for additional costs such as another maid levy and increased household expenses.
  2. Managing multiple helpers: Ensure you have a clear management plan in place to effectively handle multiple domestic workers.


Specific maid types


  1. Looking for Indian maid: If you’re specifically looking for an Indian maid, check Ministry of Helpers as we cater to a wide range of helpers from different countries.
  2. Indonesian maid or Indonesian helper: Indonesian helpers are popular due to their availability and experience. Ensure you’re familiar with their specific work permit and insurance requirements.
  3. Filipino maid: Filipino maids are well-regarded for their experience and skills. Be sure to understand their employment terms and any additional requirements.


Hiring and managing domestic helpers in Singapore involves several steps and considerations, from applying and understanding costs to transferring helpers and choosing the right type of maid. Whether you’re hiring a Filipino maid, an Indonesian helper, or exploring options online, it’s important to be informed and prepared for each stage of the process. 


You might be interested in:

What Are the Different Types of Domestic Helper Jobs in Singapore?

Guide to Domestic Helper Salaries

Scammer Safety 101: A Guide for You and Your Helper in Singapore

Domestic Helper Contracts in Singapore

The Complete Guide to Hiring A Domestic Helper With Ministry of Helpers

Posted in

Guides

Loading...

Top Categories

    Latest jobs

    VIEW ALL

    Latest helpers

    VIEW ALL