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Published on 22 Sep 2023 by Cristina T.
Domestic helpers have become an integral part of our lives as they offer valuable assistance with household chores, childcare, and elderly care. However, it's a process that requires careful consideration and a clear understanding of your specific needs. This ultimate guide is designed to walk you through the essential steps of hiring domestic helpers in Singapore using our platform to ensuring a smooth and successful experience.
Determine Your Needs
- Type of Helper. Do you need someone with a lot of experience in elderly or child care? Do you have a specific age, religion, or background in mind? do you need someone who can cook specific cuisines? Do you wish to work with a transfer maid or a direct hire maid? Do you wish to transfer maid without agency? These are some of the important things to know before you start your search.
- Language and Communication Skills. Determine the level of language proficiency you require, especially if English fluency is essential.
- Cultural Compatibility. Consider the cultural background and compatibility of the helper with your family's lifestyle.
- Budget. Establish a budget that includes the helper's salary and other related costs.
Browse Through Our Available Helpers
Now that you have a clear picture of your ideal candidate, you can start looking at available helpers on our platform! We have a wide range of helpers in our database, such as Indonesian maid, Filipino maid, and so on. We also have transfer helper, fresh maids, and maids with years of experience. Our AI match-making technology will have already picked helpers based on your profile but you can further filter these profiles in order to see the ones that best match your exact preferences! Apart from this, you may further shortlist your chosen candidates on the platform for easier access.
Interview Candidates
Using our platform, you can directly message or call your candidates to interview them! Prepare a list of questions that address your specific requirements, such as their experience, cooking skills, and ability to care for children or the elderly. Take the time to understand their background, work history, and reasons for seeking employment in Singapore.
We encourage employers and helpers to really get to know each other in order to connect on a level that will ensure a good working relationship with each other.
Review Employment Contracts
Once you've identified a suitable candidate, you can generate an employment contract on our platform for FREE! Review the contract carefully with your chosen helper. This should outline terms and conditions, including salary, rest days, and responsibilities. Ensure that both parties understand, agree, and are happy with the contract terms.
Ministry of Manpower (MOM) Procedures
To foreign domestic helpers in Singapore, you must obtain a Work Permit from the Ministry of Manpower (MOM). Our amazing Client Services Team will be available to you at any time to answer questions and guide you through this process.
You are also required to get maid insurance to cover sudden, unforeseen, and unexpected incidents with your helper. You can get 10% off maid insurance when you subscribe to our Premium Plan.
Orientation and Training
When your domestic helper arrives in Singapore, provide a thorough orientation. Familiarise them with your household routines, expectations, and safety protocols. Ensure they understand their responsibilities and are comfortable in their new environment.
Managing Maid Agency Fees in Singapore
Maid agency fees Singapore can vary widely depending on the services provided. When hiring through an agency, it’s important to understand the fee structure, which may include placement fees, administrative charges, and other costs. Comparing different agencies and their fees helps in selecting a reputable agency that offers good value and meets your requirements. Being informed about these fees ensures that you can budget appropriately and avoid unexpected expenses.
Maintain Open Communication
Effective communication is key to a successful working relationship with your domestic helper in Singapore. Establish open channels for discussing any concerns or issues that may arise. Encourage a harmonious atmosphere where both parties feel respected.
Compliance with Regulations
Adhere to Singapore's employment regulations, including the requirement to provide a safe and healthy working environment. Be aware of your responsibilities as an employer, such as paying the monthly levy and ensuring proper medical care for your helper.
Continuous Support and Training
We believe in investing on your domestic helper to help them grow and develop through opportunities for training and skill improvement, such as baby and child care workshops, proper social media usage, tips on saving money, and so much more!
That is why our Premium Plan also includes 10% off StepUp online training for domestic helpers and 10% off Kids Actually hands-on childcare and parenting courses.
Seek Professional Advice When Needed
If conflicts or issues arise that cannot be resolved through communication, consider seeking professional mediation or legal advice to ensure a fair and ethical resolution.
Guidelines for Sending Your Maid Back Home
Understanding how to send maid back home is crucial when you need to end a domestic helper's employment. Proper procedures must be followed to ensure a smooth transition and comply with Singapore's regulations. This includes notifying the Ministry of Manpower (MOM) in advance, arranging for the maid’s travel, and handling any final payments or documentation. Being clear and respectful during this process helps in maintaining a positive relationship and ensures that all legal requirements are met.
Considering Hiring a Second FDW
When contemplating hiring a second FDW, consider the additional responsibilities and costs involved. Employing multiple domestic helpers can help manage larger households or specific needs but requires careful planning and budgeting. Ensure that the terms of employment for both helpers are clearly defined and that you adhere to the relevant regulations, including salary, accommodation, and legal requirements.
For Expat Employers Looking for Helpers in Singapore
For an expat employer looking for helper in Singapore, navigating the hiring process can be challenging. Understanding local regulations, finding suitable candidates, and managing cultural differences are key aspects. It’s beneficial to consult local resources or agencies that can provide guidance and support in finding a helper who meets your specific needs and preferences.
Hiring a domestic helper can greatly improve your quality of life, but it's essential to navigate the process with care, empathy, and compliance with Singapore's regulations. By following these steps and maintaining a respectful and supportive relationship, you can create a positive and productive partnership with your domestic helper in Singapore.
Domestic helpers have become an integral part of our lives as they offer valuable assistance with household chores, childcare, and elderly care. However, it's a process that requires careful consideration and a clear understanding of your specific needs. This ultimate guide is designed to walk you through the essential steps of hiring domestic helpers in Singapore using our platform to ensuring a smooth and successful experience.
Determine Your Needs
- Type of Helper. Do you need someone with a lot of experience in elderly or child care? Do you have a specific age, religion, or background in mind? do you need someone who can cook specific cuisines? Do you wish to work with a transfer maid or a direct hire maid? Do you wish to transfer maid without agency? These are some of the important things to know before you start your search.
- Language and Communication Skills. Determine the level of language proficiency you require, especially if English fluency is essential.
- Cultural Compatibility. Consider the cultural background and compatibility of the helper with your family's lifestyle.
- Budget. Establish a budget that includes the helper's salary and other related costs.
Browse Through Our Available Helpers
Now that you have a clear picture of your ideal candidate, you can start looking at available helpers on our platform! We have a wide range of helpers in our database, such as Indonesian maid, Filipino maid, and so on. We also have transfer helper, fresh maids, and maids with years of experience. Our AI match-making technology will have already picked helpers based on your profile but you can further filter these profiles in order to see the ones that best match your exact preferences! Apart from this, you may further shortlist your chosen candidates on the platform for easier access.
Interview Candidates
Using our platform, you can directly message or call your candidates to interview them! Prepare a list of questions that address your specific requirements, such as their experience, cooking skills, and ability to care for children or the elderly. Take the time to understand their background, work history, and reasons for seeking employment in Singapore.
We encourage employers and helpers to really get to know each other in order to connect on a level that will ensure a good working relationship with each other.
Review Employment Contracts
Once you've identified a suitable candidate, you can generate an employment contract on our platform for FREE! Review the contract carefully with your chosen helper. This should outline terms and conditions, including salary, rest days, and responsibilities. Ensure that both parties understand, agree, and are happy with the contract terms.
Ministry of Manpower (MOM) Procedures
To foreign domestic helpers in Singapore, you must obtain a Work Permit from the Ministry of Manpower (MOM). Our amazing Client Services Team will be available to you at any time to answer questions and guide you through this process.
You are also required to get maid insurance to cover sudden, unforeseen, and unexpected incidents with your helper. You can get 10% off maid insurance when you subscribe to our Premium Plan.
Orientation and Training
When your domestic helper arrives in Singapore, provide a thorough orientation. Familiarise them with your household routines, expectations, and safety protocols. Ensure they understand their responsibilities and are comfortable in their new environment.
Managing Maid Agency Fees in Singapore
Maid agency fees Singapore can vary widely depending on the services provided. When hiring through an agency, it’s important to understand the fee structure, which may include placement fees, administrative charges, and other costs. Comparing different agencies and their fees helps in selecting a reputable agency that offers good value and meets your requirements. Being informed about these fees ensures that you can budget appropriately and avoid unexpected expenses.
Maintain Open Communication
Effective communication is key to a successful working relationship with your domestic helper in Singapore. Establish open channels for discussing any concerns or issues that may arise. Encourage a harmonious atmosphere where both parties feel respected.
Compliance with Regulations
Adhere to Singapore's employment regulations, including the requirement to provide a safe and healthy working environment. Be aware of your responsibilities as an employer, such as paying the monthly levy and ensuring proper medical care for your helper.
Continuous Support and Training
We believe in investing on your domestic helper to help them grow and develop through opportunities for training and skill improvement, such as baby and child care workshops, proper social media usage, tips on saving money, and so much more!
That is why our Premium Plan also includes 10% off StepUp online training for domestic helpers and 10% off Kids Actually hands-on childcare and parenting courses.
Seek Professional Advice When Needed
If conflicts or issues arise that cannot be resolved through communication, consider seeking professional mediation or legal advice to ensure a fair and ethical resolution.
Guidelines for Sending Your Maid Back Home
Understanding how to send maid back home is crucial when you need to end a domestic helper's employment. Proper procedures must be followed to ensure a smooth transition and comply with Singapore's regulations. This includes notifying the Ministry of Manpower (MOM) in advance, arranging for the maid’s travel, and handling any final payments or documentation. Being clear and respectful during this process helps in maintaining a positive relationship and ensures that all legal requirements are met.
Considering Hiring a Second FDW
When contemplating hiring a second FDW, consider the additional responsibilities and costs involved. Employing multiple domestic helpers can help manage larger households or specific needs but requires careful planning and budgeting. Ensure that the terms of employment for both helpers are clearly defined and that you adhere to the relevant regulations, including salary, accommodation, and legal requirements.
For Expat Employers Looking for Helpers in Singapore
For an expat employer looking for helper in Singapore, navigating the hiring process can be challenging. Understanding local regulations, finding suitable candidates, and managing cultural differences are key aspects. It’s beneficial to consult local resources or agencies that can provide guidance and support in finding a helper who meets your specific needs and preferences.
Hiring a domestic helper can greatly improve your quality of life, but it's essential to navigate the process with care, empathy, and compliance with Singapore's regulations. By following these steps and maintaining a respectful and supportive relationship, you can create a positive and productive partnership with your domestic helper in Singapore.