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Published on 28 Nov 2025 by Daniel K
As a domestic helper, having clear and fair working hours is an important part of ensuring your wellbeing, productivity, and overall job satisfaction. When you sign an employment contract, your work schedule should be clearly stated and both you and your employer are expected to follow it.
However, if you find that your employer is not sticking to the agreed work hours, it can be stressful and confusing. The good news is that you have options, and there are proper steps you can take to protect your rights while maintaining a good working relationship.
1. Revisit your employment contract
Your employment contract is your strongest reference point. It should clearly state:
- Your daily working hours
- Your rest periods
- Your weekly day off
- Any special arrangements for overtime
Before raising the issue, review your contract to make sure you understand what was agreed upon.
2. Monitor and record your work hours
Keep a simple daily record of your actual working hours. This can include:
- What time you start and finish
- Any overtime you worked
- Any missed breaks or rest days
Having written notes helps you explain the situation clearly and politely when you speak to your employer.
3. Have a polite and calm conversation
In many cases, employers may not realise that they are giving extra work or extending your hours. A respectful conversation can help fix the misunderstanding.
When talking to your employer:
- Be calm and professional
- Refer to your contract
- Use phrases like “I just want to clarify” or “I wanted to check if we can follow what was agreed in the contract”
- Share examples, not complaints
Most employers will appreciate the respectful approach and make the necessary adjustments.
4. Know the legal requirements in Singapore
In Singapore, domestic helpers are not covered under the Employment Act, but you still have rights under the Ministry of Manpower (MOM) policies, including:
- Mandatory weekly rest day
- Safe and humane working conditions
- Reasonable working hours as agreed upon in the employment contract
Your employer is responsible for ensuring your wellbeing, mentally, physically, and emotionally.
5. If the issue continues: Seek assistance
If your employer continues to ignore your work hours despite your efforts, you can seek help from:
MOM (Ministry of Manpower)
You can report excessive working hours or mistreatment through:
- The MOM hotline
- The FDW helpline
- The MOM mobile app
Your employment agency
If you were hired through an agency, they can speak to your employer and help resolve the issue.
Non-profit organisations and support groups
Groups such as HOME or FAST provide help, guidance, and counselling for domestic helpers.
You should never feel afraid to reach out for help.
6. Prioritise your wellbeing
Working too many hours without enough rest can affect your:
- Physical health
- Mental wellbeing
- Safety on the job
Make sure you get sufficient rest and take your weekly day off. You deserve a healthy and safe working environment.
7. Use Ministry of Helpers to stay informed and supported
At Ministry of Helpers, we aim to empower both helpers and employers with the right tools and knowledge to build a positive and respectful working relationship.
On our platform, you can find:
- Educational guides and tips
- Resources for understanding your rights
- Supportive community features
Remember, a strong and fair working relationship starts with communication, respect, and proper understanding of responsibilities.
It’s important for domestic helpers to feel safe, respected, and valued in their workplace. If your employer is not following your agreed work hours, don’t ignore the issue, take the right steps, seek support when needed, and always prioritise your wellbeing.
You deserve a fair and supportive working environment.
You might be interested in:
Things You Should Never Do as a Domestic Helper in Singapore (If You Want to Keep Your Job)
Before You Take That Part-Time Job: What Every Helper Must Understand About Moonlighting
How to Succeed as a Helper in Singapore
How Helpers Can Prepare for Contract Renewal Discussions
Understanding e-PMI: Why Indonesian Helpers Need It Before Working in Singapore
As a domestic helper, having clear and fair working hours is an important part of ensuring your wellbeing, productivity, and overall job satisfaction. When you sign an employment contract, your work schedule should be clearly stated and both you and your employer are expected to follow it.
However, if you find that your employer is not sticking to the agreed work hours, it can be stressful and confusing. The good news is that you have options, and there are proper steps you can take to protect your rights while maintaining a good working relationship.
1. Revisit your employment contract
Your employment contract is your strongest reference point. It should clearly state:
- Your daily working hours
- Your rest periods
- Your weekly day off
- Any special arrangements for overtime
Before raising the issue, review your contract to make sure you understand what was agreed upon.
2. Monitor and record your work hours
Keep a simple daily record of your actual working hours. This can include:
- What time you start and finish
- Any overtime you worked
- Any missed breaks or rest days
Having written notes helps you explain the situation clearly and politely when you speak to your employer.
3. Have a polite and calm conversation
In many cases, employers may not realise that they are giving extra work or extending your hours. A respectful conversation can help fix the misunderstanding.
When talking to your employer:
- Be calm and professional
- Refer to your contract
- Use phrases like “I just want to clarify” or “I wanted to check if we can follow what was agreed in the contract”
- Share examples, not complaints
Most employers will appreciate the respectful approach and make the necessary adjustments.
4. Know the legal requirements in Singapore
In Singapore, domestic helpers are not covered under the Employment Act, but you still have rights under the Ministry of Manpower (MOM) policies, including:
- Mandatory weekly rest day
- Safe and humane working conditions
- Reasonable working hours as agreed upon in the employment contract
Your employer is responsible for ensuring your wellbeing, mentally, physically, and emotionally.
5. If the issue continues: Seek assistance
If your employer continues to ignore your work hours despite your efforts, you can seek help from:
MOM (Ministry of Manpower)
You can report excessive working hours or mistreatment through:
- The MOM hotline
- The FDW helpline
- The MOM mobile app
Your employment agency
If you were hired through an agency, they can speak to your employer and help resolve the issue.
Non-profit organisations and support groups
Groups such as HOME or FAST provide help, guidance, and counselling for domestic helpers.
You should never feel afraid to reach out for help.
6. Prioritise your wellbeing
Working too many hours without enough rest can affect your:
- Physical health
- Mental wellbeing
- Safety on the job
Make sure you get sufficient rest and take your weekly day off. You deserve a healthy and safe working environment.
7. Use Ministry of Helpers to stay informed and supported
At Ministry of Helpers, we aim to empower both helpers and employers with the right tools and knowledge to build a positive and respectful working relationship.
On our platform, you can find:
- Educational guides and tips
- Resources for understanding your rights
- Supportive community features
Remember, a strong and fair working relationship starts with communication, respect, and proper understanding of responsibilities.
It’s important for domestic helpers to feel safe, respected, and valued in their workplace. If your employer is not following your agreed work hours, don’t ignore the issue, take the right steps, seek support when needed, and always prioritise your wellbeing.
You deserve a fair and supportive working environment.
You might be interested in:
Things You Should Never Do as a Domestic Helper in Singapore (If You Want to Keep Your Job)
Before You Take That Part-Time Job: What Every Helper Must Understand About Moonlighting
How to Succeed as a Helper in Singapore
How Helpers Can Prepare for Contract Renewal Discussions
Understanding e-PMI: Why Indonesian Helpers Need It Before Working in Singapore