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Published on 2 Jul 2024 by Emma S.
How to Pass Your Helper Interview with Ease

Are you a helper looking for a domestic worker job in Singapore? You might've looked into various job posting sites like Gumtree Singapore or checked DBS job vacancy. If you didn't get any luck there, consider checking maid agencies or platforms like the Ministry of Helpers to help you connect with potential employers.


Landing a job as a helper involves more than just showcasing your skills; it's about making a positive, lasting impression on potential employers. Whether you’re a seasoned domestic helper or new to the field, acing the interview is crucial to securing a good contract with your desired employer.


Don’t worry, we'll walk you through essential tips and strategies to help you present yourself confidently, highlight your qualifications, and demonstrate your suitability as a domestic helper in Singapore.


If you’re a helper who signed up with the Ministry of Helpers, you will undergo an online video interview with your prospective employer. Here are some tips to ensure your interview goes smoothly:


1. Test your camera and microphone ahead of time


This is really important if you're logging in from a new computer or phone. When you first use the video function on our platform, your device might show you a lot of pop-ups asking for permissions. If you haven't set these up beforehand, the person you're meeting with will have to wait for you to get ready.


2. Choose a location with good lighting


Lighting is essential for video calls, so be mindful of the way light hits your space. Ideally, you’ll want to be near natural light but without harsh light shining directly on you. If this isn’t possible, consider assigning another space in your home (like the dining room table or a countertop) to be your video call area.


3. Introduce yourself before you start talking


Introduce yourself at the beginning. This helps put faces to names and facilitates remote bonding.


4. Mute yourself or minimize your background noise


It’s a good habit to mute yourself whenever you’re not speaking so that other participants don’t have to hear any background noise in your space. Background noise might include the sound of you typing, your child yelling your name from the next room, a siren blaring down the street, or any number of other distractions.


5. Inform anyone around you that you’re going to be on a call

Speaking of eliminating background noise, if you work in the same space as other people, let them know that you’re about to be on a video call. We've all heard horror stories of a significant other walking behind the camera in their underwear or a child running into the room unprompted. This may also be a good time to close any pets out of the room where you’re having a video call.


6. Be on time


This one should go without saying, but don’t be late! You’re taking up your employer’s precious time, so treat a video call as seriously as you would an in-person meeting and show up on time.


7. Don’t interrupt when someone else is talking


This is just as important in the virtual world as it is in person — don’t interrupt others while they’re talking. Beyond the usual disrespect and confusion it can trigger, on a video call it can create static or cause the audio to become otherwise distorted.


8. Smile whenever you can


Smiling during an interview can significantly enhance your chances of success. A genuine smile conveys warmth, confidence, and approachability, instantly creating a positive connection with your potential employer. It helps to put both you and the employer at ease, fostering a friendly atmosphere that encourages open communication.


9. Wear proper attire


Wearing proper attire for an interview is essential to making a strong first impression and demonstrating professionalism. Your clothing choice reflects your seriousness about the position and your respect for the employer’s culture.


10. Exit the call when you’re done


Make sure you end the call after the interview. 


Successfully navigating the interview process is crucial for both employers and domestic helpers. By preparing well and focusing on the right helper interview questions in Singapore, employers can gain a clear understanding of the FDW history and assess whether the candidate meets the specific needs of their household. Understanding the criteria to hire a maid in Singapore is essential to ensure a smooth hiring process and a successful match. By asking thoughtful helper interview questions in Singapore, you can confidently select the best candidate for your home, setting the foundation for a positive and productive working relationship.


You might also be interested in:

Unlocking Opportunities: Free Domestic Helper Classes in Singapore

How To Assist a Domestic Helper To Transfer Employers in Singapore

Helper Tips: Child and Elderly Care

Helper Tips: Home Cleaning and Management 

Hiring Indonesian Domestic Helpers

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