How to Cancel Maid Work Permit in Singapore

Managing a household comes with many responsibilities, and sometimes you may need to cancel maid work permit in Singapore. Whether it’s due to contract completion, resignation, or other reasons, understanding the correct process ensures a smooth transition and keeps you compliant with MOM regulations.

Why you might need to cancel maid work permit

You may need to cancel a maid work permit in situations such as:

1. End of employment contract – The helper’s contract has concluded.
2. Resignation – The helper decides to leave your employment.
3. Termination – Employment is ended due to performance issues or other valid reasons.
4. Transfer to another employer – The helper is moving to a different household.

Doing this correctly is important to avoid fines or penalties.

Step-by-step guide to cancel maid work permit

Step 1: Log in to the MOM Employer Portal

• Go to the MOM Employer Portal and log in using your SingPass or CorpPass.
• Ensure your account is registered as an employer of foreign domestic workers.

Step 2: Select the helper’s work permit

• Navigate to “Manage Work Permit” and select the helper whose permit you want to cancel.
• Verify that all employment information is correct.

Step 3: Initiate the cancellation

• Click “Cancel Work Permit”.
• Choose the reason for cancellation, such as resignation, end of contract, or termination.
• Confirm the helper’s last day of employment. MOM requires notification at least one day before the cancellation date.

Step 4: Finalise helper clearance

• Ensure the helper has returned all employer-provided items such as keys or work tools.
• Settle the final salary, bonuses, and other entitlements.

Step 5: Submit the cancellation

• Submit the cancellation request. MOM will confirm once the cancellation is processed.
• The helper’s work permit is officially terminated.

Step 6: Helper’s departure

• The helper must leave Singapore within 7 days unless a new work pass is arranged.
• Arrange for a safe and timely departure.

Important notes for employers

• Cancelling a work permit does not automatically end financial obligations—ensure all salaries and levies are fully settled.
• Incorrect cancellation can result in fines or penalties.
• Ministry of Helpers can assist in managing the process to ensure smooth handling and full compliance.

How Ministry of Helpers can help

We offer concierge services to help employers cancel maid work permit without hassle. Our support includes:

• Handling work permit cancellations quickly and correctly.
• Coordinating final settlements and handover.
• Guiding employers on hiring new helpers after cancellation.

Knowing how to cancel a maid work permit correctly is crucial for both employers and helpers. Following the proper process ensures compliance with MOM regulations and avoids unnecessary complications.

Pro Tip: Plan ahead, settle all obligations, and communicate clearly to ensure a smooth transition.

You might be interested in:

What to Do If Your Helper Isn’t Getting Along with Your Kids

Maid Levy for Elderly in Singapore: What Employers Need to Know

How to Create a Balanced Schedule for Your Helper (Without Burnout)

Cost of Direct Hiring a Domestic Helper in Singapore

First-Time Employers’ Guide to Hiring a Maid in Singapore: What You Should Know